Last summer I went to Vietnam. I was a Uber lover for a long time, so I was very anxious anyway. It is because it was the first Vietnam since Uber withdrew from Southeast Asia. I have been to Ho Chi Minh for about 4 times already, but it was a trip that Uber helped.
However, when I tried Grab on this trip, I learned that it was “easy!” Another way to use it in the Philippines and Malaysia etc. is written by another blogger, please refer to that. Each country, I think that there is business habit of each.
I would like to review Vietnamese business customs as well.
First download and install
Please install the application first. It may be better to download it in a country where the radio waves are stable, but you can not use the application because it does not offer the service in Japan. As shown in this screen picture, “Grab is not avallabie in this region” comes out. And “Please use Uber” comes out.
But, if you go to areas where Southeast Asian countries Grab can be used, you can use the application properly, so please be relieved. People who are worried may think that they can install in the arrival lobby of the airport after arriving at the site.
You can learn how to use intuitively
When you open the application, the map will appear. Although it is an English notation or a local language notation, since it is similar to searching a route on Google map, I think that you can understand immediately.
Let’s go from Vinhomes (Binh Tanh district), the new spot in Ho Chi Minh City, to Dong khoi in the 1 st district.
In this way you can align the pins on the map to the destination and you can even type in the alphabet directly. In Vietnam English input was okay as well. Oh, please select “Transport” tab at the top of the screen. Well, I think that Food and Delivery will not be chosen.
When the destination is decided, the application searches for cars that can be dispatched to Grab cars nearby. In the picture below, it is successful if you get the subtitle “Finding you a nearby driver” (I’m looking for a driver near you).
If the application finds the car, it will announce the price. In this case, it is about 57000 VND at about 3.7 km.So it’s about 270 JPY (1 JPY = 208 VND case).
If you like the car, please click “Book” at the bottom of the screen.
Good news for those who are afraid to register a credit card
You might think that “what?” When you look at the above picture. Because you can not dispatch by credit card payment.
Vietnam is not a country where credit cards are easy to use (circulated). Even people who have bank accounts are few. Because of this, cash payment is large, so it will not be cashless like this.
After booking, let’s wait for the arrival of the car
If you wait for a while, a message may come from the driver. The driver will enter in local languages, but since the application will translate it into English, you do not have to panic so much.
They wrote that I’ll be there in a few mins (I will go there in a few minutes). So let ‘s return “OK”.
The locals seem to be talking directly but there is no problem if we can chat in simple English (there is a strong friend called Google Translate).
Actually, even if the message “Let’s go within a few minutes” is displayed, we may wait for about 10 minutes. please forgive them ! Lol
I’m sorry very much that the location of the map has changed to a different picture. When the car you dispatched comes near you, it will look like this. It is “Driver arrived”. And we can see that the car type is CITY 5 of HONDA, the number is 51 F – – – – – – 67, so please search for the car that is nearby.
Some cars are easy to understand that they are members of Grab (Grab’s motorbike taxi is easy to understand because the jumper is green). If you find a car, manually open the door and ride.
Pay by cash after riding. Your change will return correctly
Driver of Vietnam Grab, few people could speak English. But they will bring us to their destination and if you look at your mobile phone you will know whether the destination is close or not, so please be relieved.
You will pay when you get to the destination. Even if you don’t know the local language, the application will tell you that you have arrived at your destination properly. Also, even if you give a big currency you will get the change correctly.However, it seems better to stop paying with 500,000 dong bills. This is told wherever you go, but to help you not meet the thief.
After getting out of the car, you will be asked to review the driver. If driving manners are wonderful, please give us 5 stars with EXCELLENT!
How to use Grab is over, but it is surprisingly simple. Of course, in some cases I think that it is necessary to use a taxi operated by a taxi company. For example, when you have an airplane to return home early in the morning and have to check out the hotel at a time when Grab is not caught quickly. At that time, a famous taxi such as vina sun taxi should be waiting around the city, so please get on it. Please use it well and make a fun trip to Vietnam.